Rescheduling, Cancellation and Refund Policy

Welcome to pf.holistichealthnutritionist.com, the official digital platform owned and operated by

Amandeep Kakkar.

By purchasing or booking a consultation through our platform, you agree to the following terms.

This policy updates and clarifies the consultation-related provisions in the existing Cancellation and

Refund Policy.

1. Payment and Services

After successful payment, you will receive:

• One one-to-one consultation with an expert;

• Informative eBooks as shown on the landing or payment page; and

• Access to any other resources mentioned on the landing or payment page.

All payments must be made in advance. Once payment is completed, consultation-scheduling

details and access to the applicable resources will be provided.

2. Consultation Rescheduling Policy

We offer a limited number of one-to-one consultation slots. Once a consultation is booked, that time

is reserved exclusively for you and may no longer be offered to another client.

A consultation may be rescheduled only once, subject to the following conditions:

• The rescheduling request must be made at least 24 hours before the scheduled call time.

• Requests made less than 24 hours before the consultation may not be accepted.

• The rescheduled consultation cannot be rescheduled again.

• Once a consultation has been rescheduled, the payment becomes non-refundable.

• If the client does not attend the rescheduled consultation, the consultation will be considered

used and no refund will be provided.

Rescheduling is subject to the availability of consultation slots.

3. Cancellation Policy

A client may request cancellation before the consultation, provided that:

• The cancellation request is submitted at least 48 hours before the scheduled consultation;

and

• The consultation has not already been rescheduled.

Submitting a cancellation request does not automatically guarantee a refund. Refund eligibility will

be assessed according to the conditions mentioned below.

4. Missed Consultation and No-Show Policy

If a client does not attend the consultation and has not informed us at least 24 hours in advance, the

appointment will be treated as a no-show.In case of a no-show:

• The consultation will be considered completed;

• No refund will be issued;

• The missed appointment will not be automatically rescheduled; and

• A fresh payment would be required to book another consultation.

If a client joins late, the consultation may still end at the originally scheduled time so that other

appointments are not affected.

5. Refund Policy

A refund may be considered only in the following circumstances:

• We are unable to provide the promised consultation;

• The consultation is cancelled by us and an alternative slot cannot be mutually agreed upon;

or

• The services or resources promised at the time of purchase cannot be provided by us.

A refund will not be provided where:

• The client does not attend the scheduled consultation;

• The client requests cancellation or rescheduling less than 24 hours before the call;

• The consultation has already been rescheduled;

• The client does not attend the rescheduled consultation;

• The consultation has already taken place;

• The client changes their mind after booking;

• The client is unable to attend because of personal, professional, travel, family, health,

internet, or time-related reasons;

• The client fails to follow or implement the recommendations provided;

• The client has already received or accessed the eBooks, consultation resources, or other

digital materials.

All refund requests are subject to internal review and approval.

6. How to Request a Reschedule, Cancellation or Refund

Requests must be sent by email to:

coachedbyak@gmail.com

The email should include:

• Full name;

• Registered mobile number or email address;

• Scheduled consultation date and time;

• Payment details; and

• Reason for the request.

Approved refunds will be processed to the original payment method. The processing time may

depend on the payment gateway or banking provider, and may take upto 10-15 days to reflect.

7. Acceptance of PolicyBy completing the payment and booking a consultation, the client confirms that they have read and

accepted this Rescheduling, Cancellation and Refund Policy.